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Regional Installation Manager

Location: Crawley Department: Project Management
To provide and achieve the customer service objectives of the company. To improve Installation performance, productivity and maintain installation margins.


  • Competitive salary (DOE)
  • Pension scheme
  • Aviva health scheme
  • Paid sick leave and death in service
  • Employee discount on security for your home
  • Reward scheme membership, which is applicable for hundreds of different retailers, allowing employees to make savings on things that matter to them


  • Manage installation engineers via site visits and team briefs
  • Manage Regional supervisors and installation administration staff
  • Liaise with Cost Controller to ensure margins are met
  • Undertake Contract reviews off sales department orders received
  • Ensure all Audits and installations meet the require standard
  • Manage staff in an effective and positive manner
  • Ensure productivity and quality of installations is maintained to highest standards
  • Control stock levels and part ordering
  • Promote the good will of the company
  • Maintain engineering resource and ensure adequate capacity and skill levels to deliver a quality Service
  • Monitor strengths and weakness of engineering teams
  • Manage, maintain and analyse the results of quality audits
  • Maintain the total care of internal and external Customer Service throughout the region
  • Attain the budgets that relate to each region
  • Manage company assets including Materials, tools, equipment and fleet vehicles
  • Manage health and safety of the team
  • Any other duties in line with the role

Knowledge and Requirements

  • Commercially aware
  • Knowledge of budgets and margins
  • Demonstrate a high level of confidence, self-motivation and initiative
  • Previous leadership role or similar
  • Leadership skills
  • Excellent communicator
  • Customer facing skills
  • Dealings with National Account Managers and Regional Sales force
  • Knowledge of industry standards
  • Ability to remotely manage and motivate a team of engineers
  • Ability to work on own initiative, to resolve issues and proactively avoid problems
  • A good knowledge of Word, outlook and excel
  • Have a flexible and willing approach to work

SECOM Plc is an equal opportunity employer.