Benefits
- Competitive salary (DOE)
- Pension scheme
- Aviva health scheme
- Paid sick leave and death in service
- Employee discount on security for your home
- Reward scheme membership, which is applicable for hundreds of different retailers, allowing employees to make savings on things that matter to them
Responsibilities
- Manage installation engineers via site visits and team briefs
- Manage Regional supervisors and installation administration staff
- Liaise with Cost Controller to ensure margins are met
- Undertake Contract reviews off sales department orders received
- Ensure all Audits and installations meet the require standard
- Manage staff in an effective and positive manner
- Ensure productivity and quality of installations is maintained to highest standards
- Control stock levels and part ordering
- Promote the good will of the company
- Maintain engineering resource and ensure adequate capacity and skill levels to deliver a quality Service
- Monitor strengths and weakness of engineering teams
- Manage, maintain and analyse the results of quality audits
- Maintain the total care of internal and external Customer Service throughout the region
- Attain the budgets that relate to each region
- Manage company assets including Materials, tools, equipment and fleet vehicles
- Manage health and safety of the team
- Any other duties in line with the role
Knowledge and Requirements
- Commercially aware
- Knowledge of budgets and margins
- Demonstrate a high level of confidence, self-motivation and initiative
- Previous leadership role or similar
- Leadership skills
- Excellent communicator
- Customer facing skills
- Dealings with National Account Managers and Regional Sales force
- Knowledge of industry standards
- Ability to remotely manage and motivate a team of engineers
- Ability to work on own initiative, to resolve issues and proactively avoid problems
- A good knowledge of Word, outlook and excel
- Have a flexible and willing approach to work
SECOM Plc is an equal opportunity employer.