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Installation Supervisor

Location: Kent Department: Engineers
We currently have 4 vacancies for an Installation Supervisor in various locations. Reporting directly to the Regional Installation Manager, the main function of the role is to provide and achieve the customer service objectives of the company and improve Installation performance, productivity and maintain installation margins.

Engineer Benefits

  • Competitive salary
  • Pension scheme
  • Aviva health scheme which includes access to Digital GP
  • Discounts on health assessments via Nuffield Health
  • Life cover
  • Employee discount on security for your home
  • Employee Discount Scheme, which is applicable to over 900 of the UK’s top retailers, including travel, groceries, gym memberships, utilities and more
  • Cycle to work scheme which can save up to 43% on the cost of a bike
  • Company property e.g., laptop, phone & plant (drills etc.)
  • Local area coverage
  • Travel time paid
  • Fully expensed vehicle
  • Fuel card

Responsibilities

  • Responsible for customers and their installations within primary area
  • Manage a team of field based resource via site visits and team briefs
  • Provide regular feedback to planning and management team of ongoing projects.
  • Liaise with RIM to ensure margins are met
  • Daily priority of contract review of sales orders including required follow up daily priority review of kits leaving stores
  • Ensure all audits and installations meet the require standard
  • Manage staff in an effective and positive manner ensuring productivity and quality is to the highest standards and monitor strengths and weakness of engineering teams.
  • Maintain engineering resource and ensure adequate capacity and skill levels to deliver a quality service whilst promoting the good will of the company.
  • Manage, maintain and analyse the results of quality audits
  • Maintain the total care of internal and external customer service throughout the region
  • Manage and carry out periodic inspections of company assets including materials, tools, equipment and fleet of vehicles
  • Manage health and safety of their team
  • Any other duties in line with the role and reasonable requests by management
  • Be aware of health and safety on site and work in a professional manner at all times, including the use of portable access plant such as Step ladders Extension ladders Podium steps Collapsible towers Scissor lifts Cherry pickers and Self-propelled booms

Knowledge and experience

  • The role would ideally suit a commercially and technically aware individual who is able to demonstrate a high level of confidence, self-motivation and initiative, to resolve issues and proactively avoid problems.
  • Previous experience in a leadership role or similar would be preferred as would good leadership, communication and customer facing skills and a flexible and willing approach to work.
  • The ability to work with National Account Managers and Regional Sales force is necessary.
  • Good working knowledge of industry standards and the ability to remotely manage and motivate a team of engineers are required.
  • A good knowledge of Microsoft Word, Outlook and Excel is necessary