Benefits
- Competitive salary
-
Supplemental pay – signing bonus
- Pension scheme
- Aviva health scheme which includes access to Digital GP
- Discounts on health assessments via Nuffield Health
- Life cover
- Employee discount on security for your home
- Employee Discount Scheme, which is applicable to over 900 of the UK’s top retailers, including travel, groceries, gym memberships, utilities and more
- Cycle to work scheme which can save up to 43% on the cost of a bike
- Company property e.g., laptop, phone & plant (drills etc.)
- Local area coverage
- Travel time paid
- Fully expensed vehicle
- Fuel card
The Role
- Attend and undertake servicing of security systems, access, IP CCTV and VMS platforms
- Attend sites and undertake re-active fault-finding visits and maintenance of installed products
- An understanding of specifications, drawings, and design standards to ensure the systems are installed to clients brief and standard
- Solution and problem solver mentality and methodology
- To meet predefined target times, first fix, PMV dates
- Clear and concise communication with the service team and management regarding customer issues or site problems
- All paperwork/electronic reporting to the Service team carried out promptly
- To always present a professional appearance
- Active team member of on call service rota
- Commercial awareness to ensure the job is delivered within the timescale allocated
The Candidate
- Experience in servicing of security alarm systems, CCTV and access
- PMV delivery of inspections
- Hold current qualifications or have relevant experience in security alarm systems
- Full UK driving licence
- Knowledge of Galaxy Intruder, IP CCTV & Access Control systems
- Pacom equipment knowledge would be advantageous
- Understanding of service delivery
- Be up-to-date with current standards
- Good timekeeping
- Customer orientated
- Good communicator with effective verbal and written skills
- Ability to work as part of a team
- Computer literate
SECOM Plc is an equal opportunity employer.