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High Security Services Service Engineer – Greater Manchester

Location: Manchester Department: Engineers
We are currently looking for a Service Engineer to work within our High Security Services. Reporting directly to the regional Operations Manager, the role will entail the installation of Security Systems, access IP CCTV and VMS Platforms.


  • Competitive salary
  • Pension scheme
  • Aviva health scheme
  • Life cover
  • Employee discount on security for your home
  • Employee Discount Scheme, which is applicable to over 900 of the UK’s top retailers, including travel, groceries, gym memberships, utilities and more
  • Van
  • Company property e.g., laptop, phone & plant (Drills etc.)
  • Fuel card

The Role

  • Attend and undertake Servicing of Security Systems, access, IP CCTV and VMS Platforms
  • Attend sites and undertake re-active fault-finding visits and maintenance of installed products
  • An understanding of specifications, drawings and design standards to ensure the systems are installed to clients brief and standard
  • Solution and problem solver mentality and methodology
  • To meet predefined target times, First fix, PMV dates
  • Clear and concise communication with the Service team and Management regarding customer issues or site problems
  • All paperwork/electronic reporting to the Service team carried out promptly
  • To present a professional appearance at all times
  • Active team member of on call service rota
  • Commercial awareness to ensure the job is delivered within the timescale allocated

The Candidate

  • Good timekeeping
  • Customer orientated
  • Good communication skills
  • Ability to work as part of a team
  • Effective verbal and written skills
  • Computer literate


  • Experience in Servicing of Security Alarm Systems, CCTV, Access
  • PMV delivery of Inspections
  • Hold current qualifications or have relevant experience in Security Alarm Systems
  • Full UK Driving Licence
  • Knowledge of Galaxy Intruder, IP CCTV & Access Control systems
  • Pacom equipment knowledge would be advantageous
  • Understanding of Service Delivery
  • Current standards

SECOM Plc is an equal opportunity employer